To receive a refund, cores must be returned within six months of the purchase date. (Before sending back a core, you'll need to decide if the core deposit is worth the shipping cost.)
I found it exorbitant and returned home with the core.
Click the button and follow the prompts to set up your return. If you believe your old part qualifies for a core refund, please visit RockAuto's Order Status & Returns page to obtain return instructions and a discounted shipping label. Easy to use parts catalog. Returns may not be refundable if the part, or the manufacturer's box, is damaged while in transit to our … I see in their FAQs they can provide the shipping label and it would be a discounted rate compared to sending it ourselves.
Cores must be returned in the box the new part came in. Find the order on Order Status & Returns page. Specify the quantity being returned, and the reason for the return. Certain types of auto parts can be recycled or, more specifically, remanufactured for future sale. Core Return Center. As with any return, before returning a core you must obtain and follow return instructions from our Order Status page or via email.
Doesn't have to be new. Note: The Help button with answers to FAQ is now centered near the top of the page rather than on the left as shown in the video. According to Rockauto FAQs if you ordered the wrong part, wait till it arrives to you. You can call Rockauto at phone number, write an email to service@rockauto.com, fill out a contact form on their website www.rockauto.com, or write a letter to RockAuto, LLC, 6418 Normandy Lane, Suite 100, Madison, Wisconsin, 53719, United States.
sometimes RockAuto is ok but with heavier cores local is best + as far as returns for ANY reason Amazon ROCKS, free with printed e-mailed label!!! It saves over 80% of the energy and raw material required to manufacture a new part and keeps used parts, otherwise known as "cores", out of landfills. Order Status & Returns Remanufacturing is one of the simplest ways to achieve environmental sustainability. Need to get new calipers, and the pricing local is pretty much the same thing as rockauto's price WITH the core charge.
+1. May 25th, 2016 3:06 pm #3; kennyt18 Deal Addict Aug 5, 2005 1618 posts 904 upvotes May 25th, 2016 3:06 pm. Ben, all the info necessary to return a core should be in the shipping papers that would come with the part. I had not been able to purchase a RockAuto shipping label on their website. You are responsible for return shipping costs unless our catalog or return instructions … Easy to use parts catalog. GetHuman-78953: Yup.
Thank you for purchasing a genuine A1 CARDONE remanufactured product. quote from rockauto's website Shipping charges on cores aren't refundable. RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices.