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Consumer Reviews. 3. By doing this small service, you can reap big rewards and gain some loud internet cheerleaders. You’re probably familiar with social proof. If not, so cial proof is our tendency to … Here’s another example of an appropriate positive review response, which paints a picture of a happy team of employees committed to customer satisfaction. The right response can make a 5-star review even more powerful and minimize the damage of a negative review. Restaurant Positive Review Response Example. Certain people believe that the higher-purpose of customer service is to turn an angry customer into a happy one. Why it works: A positive review is obviously great for your brand reputation.
Here are some ways to leave a great impression with your review response: Example 1: Be creative and personal. Reply to Positive Customer Reviews. Example: Take a positive Google review and post it on your company’s testimonial page or your Facebook page. This customer gave the hotel a … Final Thoughts On Reviewing To Positive Reviews. In this light, there lies an opportunity in every negative review. While there is value in this, it can risk a mindset that ignores the power of good reviews too, and the need to respond to them. It’s also the perfect way to boost employee morale.
When responding to reviews, both negative and positive, take some tips from these businesses. Happy but difficult to please. We hope you’ll realize the importance of responding to positive reviews. Some customers are difficult to please.